Operations and Process Management : Principles and Practices for Strategic Impact

Slack, Nigel, Betts, Alan, Chambers, Stuart, Johnston, Robert

ISBN 10: 0273684264 / ISBN 13: 9780273684268

Published by Pearson Education, Limited, 2005

Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 7948769-6

Synopsis:

The ultimate resource for your Postgraduate course by trusted authors.

From the Back Cover:

Everyone manages processes . . . Everyone is an operations manager

“. . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.”
--Par Åhlström, Professor of Operations Management, Chalmers University of Technology

“This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas.”
--Dr. Alison Smart, Manchester Business School, University of Manchester

“This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life.”
--Stephen Disney, Cardiff Business School

 

Written by best-selling authors in their field, Operations and Process Management inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced. 

• A diagnostic approach equips you with the questions to effectively assess and improve the operations and processes in your company.
• Cases in the main text provide an insight into the reality of managing operations. Interactive cases provide the opportunity to work through the decision-making process to solve operations problems.
• A balance of service and manufacturing examples equips you with a practical and wide-ranging understanding of the material.
• An interactive study guide featuring video, animated diagrams, Excel spreadsheets and further examples provides practical guidance on core concepts and issues.

Ideal for students taking any practically-orientated MBA, executive MBA or executive course in Operations and Process management.

 

 

Bibliographic Details

Title: Operations and Process Management : ...
Publisher: Pearson Education, Limited
Publication Date: 2005
Binding: Hardcover
Condition: Very Good
Edition: Har/Com.