Operations Rules: Delivering Customer Value through Flexible Operations

Simchi-Levi, David

ISBN 10: 0262014742 / ISBN 13: 9780262014748

Published by Mit Pr, 2010

About this Item

Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

Seller Inventory # M00262014742-V

Bibliographic Details

• Title: Operations Rules: Delivering Customer Value through Flexible Operations
• Publisher: Mit Pr
• Publication Date: 2010
• Language: English
• ISBN 10: 0262014742
• ISBN 13: 9780262014748
• Binding: Hardcover
• Condition: very good

About this title

Synopsis

In recent years, management gurus have urged businesses to adopt such strategies asjust-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today,these much-touted strategies may be risky. Global financial turmoil, rising labor costs indeveloping countries, and huge volatility in the price of oil and other commodities can disrupt acompany's entire supply chain and threaten its ability to compete. In Operations Rules, DavidSimchi-Levi identifies the crucial element in a company's success: the link between the value itprovides its customers and its operations strategies. And he offers a set of scientifically andempirically based rules that management can follow to achieve a quantum leap in operationsperformance.

Flexibility, says Simchi-Levi, is the single most importantcapability that allows firms to innovate in their operations and supply chain strategies. A smallinvestment in flexibility can achieve almost all the benefits of full flexibility. And successfulcompanies do not all pursue the same strategies. Amazon and Wal-Mart, for example, are directcompetitors but each focuses on a different market channel and provides a unique customer valueproposition--Amazon, large selection and reliable fulfillment; Wal-Mart, low prices--that directlyaligns with its operations strategy. Simchi-Levi's rules--regarding such issues as channels, price,product characteristics, value-added service, procurement strategy, and informationtechnology--transform operations and supply chain management from an undertaking based on gutfeeling and anecdotes to a science.

About the Authors

David Simchi-Levi is Professor of Engineering Systems at MIT and is considered one of the premier thought leaders in supply chain management. He coauthored the books Managing the Supply Chain and The Logic of Logistics as well as the award-winning Designing and Managing the Supply Chain. He is the founder of LogicTools (now part of IBM), which provides software solutions and professional services for supply chain planning.

David Simchi-Levi is Professor of Engineering Systems at MIT and is considered one of the premier thought leaders in supply chain management. He coauthored the books Managing the Supply Chain, The Logic of Logistics as well as the award-winning Designing and Managing the Supply Chain. He is the founder of LogicTools (now part of IBM), which provides software solutions and professional services for supply chain planning