Operations Science Applied offers a fundamentally new approach to the management of operations. It does this by first recognizing that operations in manufacturing, health care, construction projects, restaurants, or any industry, share the same inherent issues that must be addressed. These are demand, transformation, response time, cost, and whether to have inventory. What makes management difficult is the variability that affects all of these. Second, there is a fundamental science that governs all these relationships and, third, there is widespread ignorance in all organizations about the science and its application. The book is filled with real world case studies along with the concepts and analytics that show practicing professionals and advanced students how to mitigate the corrupting influence of variability and succeed. It is a must read for anyone in operations or studying management in any industry and at any level of an organization.

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