The Operator's Manual for the New Administration (IBM Center for the Business of Government)

The Operator's Manual for the New Administration explains how government works and how to make it work to advance policy goals and objectives. Bringing decades of experience in government administration, the authors have identified eight key tools-leadership, performance, people, money, contracting, technology, innovation, and collaboration-that executives must utilize in order to be successful.

Mark A. Abramson is president of Leadership Inc. He is the editor of the IBM Center for The Business of Government book series. Jonathan D. Breul is executive director of the IBM Center for The Business of Government and a partner with IBM Global Business Services. John M. Kamensky is a senior fellow at the IBM Center for The Business of Government and an associate partner with IBM Global Business Services. G. Martin Wagner is a senior fellow at the IBM Center for The Business of Government and an associate partner with IBM Global Business Services.