Organizational Behavior: A Diagnostic Approach (7th Edition)

This book on organizational behavior shows readers how to use theory and research to improve practice. It details the diagnostic and action skills needed by individuals in the workplace to become better employees and more effective managers—with the knowledge and abilities to effectively lead their organizations in the 21st century. Extensive examples of current, real-world organizational situations demonstrate how managers deal with the challenges of the new millenium. Chapter topics include perception and attribution; the diverse workforce: individual differences, personality, and career development; motivating and rewarding employees; making effective decisions; creating high performing work groups and teams; ensuring high-quality communication; leading effectively; diagnosing power and managing conflict and stress; managing intergroup behavior and negotiating effectively; building an organizational culture; structuring high-performance organizations; influences on organizational structure; and managing change in organizations. For practicing and future managers.

In this new edition, Judith R. Gordon continues to show students how to use theory and research in organizational behavior to improve practice. By using a diagnostic approach, the text encourages students to describe situations completely, diagnose the organizational behavior found in a situation, prescribe the best practices or most appropriate behavior for a given organizational situation, and then act effectively in those situations.

With the most up-to-date examples and information, Organizational Behavior: A Diagnostic Approach 7/e offers students the skills to be more effective as both managers and employees.

Features:

• New! 8 Comprehensive end-of-part cases.
• New and expanded coverage of such topics as: competencies required by managers; organizations of the new millennium; electronic decision making; key forces that shape industry; virtual teams; multinational teams; and women, minorities, older, and physically-challenged workers.
• New! Integrated coverage of e-business topics.
• "A Manager's Preview" at the beginning of each chapter highlights key action areas and links to the "A Manager's Diagnostic Review" at the end of each chapter.This is a content-rich, multidisciplinary business education Web site created by professors for professors and their students. PHILIP provides academic support for this text, including current events, an interactive study guide, Internet resources, and much more!