Synopsis
For courses in Organizational Behavior, Human Relations, and Industrial Psychology. By adopting a diagnostic approach, this text encourages students and managers to describe situations completely, diagnose the organizational behavior, prescribe the best practices or most appropriate behavior for given organizational situations, and then act effectively in those situations. Each chapter's introductory scenario describes a real-world situation. End-of-chapter activities and end-of-part cases give students the opportunity to practice their diagnostic and action skills.
From the Publisher
The Fifth Edition continues to integrate theory, research, and applications. Each chapter is divided into two parts: (1) text, where OB theories and research are presented, along with current examples from organizations around the world, and (2) activities, including case exercises, self-assessment exercises, group activities, and ABC video exercises. The book retains its strong emphasis in diversity issues -- multiculturalism, gender, and multinationalism. This is not a cut-and-dry approach to OB: Gordon's underlying viewpoint assumes that more than one perspective in OB can be right. She prepares students to analyze organizational situations in a variety of ways, rather than just one. To this end, the author presents her acclaimed diagnostic approach. This approach integrates diagnosis -- discribing, understanding, and explaining behavior -- and action -- controlling, managing, or influencing behavior -- to bridge the gap between comprehension and understanding.
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