Organizational Behavior and Th

While healthcare managers must juggle many responsibilities, one of the most important aspects of their job is interacting with and motivating their colleagues and staff. Leaders who develop the skills to deliver on this front will achieve greater individual, team, and organizational success. Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications examines the theories of organizational design, leadership, management, and social psychology as they apply to health services. Through its practical approach to the tools and framework for understanding, structuring, and changing managerial behavior, the book allows readers to fully comprehend the concepts and recognize how they apply to the interactions and interrelationships of people, structures, and organizations. This extensively revised edition includes 29 new cases, based on real-life experiences, that can be studied in conjunction with specific chapters. The book also contains new chapters on employee satisfaction, work teams, and human resources, as well as an updated chapter on diversity, equity, and inclusion.

Other content new to this edition includes:

• The impact of recent and future innovations in healthcare
• Sexual harassment and power politics in the workplace
• Methods for improving gender and racial equity in health outcomes
• Lessons learned from the COVID-19 pandemic on organizational learning and ethics

In each chapter, the authors outline specific learning competencies to provide students with the knowledge and skills required for their careers in healthcare management. End-of-chapter cases, activities, and questions reinforce students’ learning. Leaders who have a firm grasp of the theories and practices of organizational behavior presented in this book will be able to guide their organizations to peak performance.

Kenneth L. Johnson, PhD, FACHE, serves as associate dean and professor in the Dumke College of Health Professions at Weber State University in Ogden, Utah. He holds a doctorate in health education and has primarily taught in the areas of healthcare administration and population health. He is a past chair of the Association of University Programs in Healthcare Administration and past president of the National Association of Local Boards of Health. He is a Fellow of both the American College of Healthcare Executives and the Association of Schools Advancing Health Professions. He represents the latter as a member of the Healthy People Curriculum Task Force. Prior to his appointment at Weber State, Dr. Johnson worked for 15 years in healthcare, holding positions in hospital administration and medical group management.

Stephen L. Walston, PhD, has worked as both a professor and a healthcare administrator. He currently serves as director of the University of Utah’s master of healthcare administration (MHA) program. Previously, he served as vice president for academic affairs at the University of Utah Asia Campus, located at the Incheon Global Campus in Songdo, Korea. He has also been associate dean for academic affairs at the University of Oklahoma’s College of Public Health, MHA program director at Indiana University, and a faculty member at Cornell University. Before his academic career, he spent 14 years as an executive in hospitals in the western United States, including ten years as a CEO. He became a Fellow of the American College of Healthcare Executives in 1993. He holds a PhD in healthcare systems and management from the University of Pennsylvania’s Wharton School.