Organizational Communication: Balancing Creativity and Constraint

ERIC M. EISENBERG is professor and chair of the department of communication at the University of South Florida. Dr. Eisenberg twice received the National Communication Association Award for the outstanding research publication in organizational communication, as well as the Burlington Foundation Award for excellence in teaching. He is also the recipient of the 2000 Ohio University Elizabeth Andersch Award for significant contributions to the field of communication. He is the author of over 60 articles, chapters, and books on the subjects of organizational communication and communication theory. He is an internationally recognized researcher, teacher, and consultant and has worked closely with executives and employees from a wide range of organizations, including Hughes Aircraft, McDonnell Douglas, Cedars-Sinai Medical Center, Starwood Hotels and Resorts, State Farm Insurance, and Baystate Health.

H.L. (BUD) GOODALL, JR. is professor and director of the Hugh Downs School of Human Communication at Arizona State University. He is the author or coauthor of 19 books and more than 100 articles, papers, and chapters on communication, organizations, and culture. Primarily known for his pioneering work in the new ethnography of organizations and communities, he is the author of the scholarly trilogy Casing the Promised Land, Living in the Rock 'n Roll Mystery, and Divine Signs: Connecting Spirit to Community, as well as the best selling textbook, Writing the New Ethnography.

ANGELA TRETHEWEY is associate professor in the Hugh Downs School of Human Communication at Arizona State University. Her award-winning research exploring the relationships among organizational communication, power, and gendered identities has been published in flagship journals in the field, including Journal of Applied Communication Research, Management Communication Quarterly, and Communication Monographs. She has also edited special issues on topics such as translating scholarship into practice and living with organizational contradictions. Recently, she received the Master Teacher Award from the Western States Communication Association.