Turn theory into practice with a proven guide to planned change In this development model, readers learn how to guide organizations through a structured change process. From choosing the right entry point to shaping a collaborative contract, the book explains how to move from diagnosis to action and beyond.
This edition offers a practical look at how to frame problems, identify system boundaries, and use power and communication to achieve lasting improvement. It emphasizes involving key players, renegotiating plans as needed, and watching for both social and technical consequences of change. Real-world examples illustrate how theory translates into effective interventions that fit the client’s unique environment.
- How to assess a client system before starting change, including resources, norms, and interrelationships.
- How to design and renegotiate contracts that align consultant and client goals.
- How to diagnose problems, set measurable goals, and align resources for success.
- How to plan and implement actions across organizational subsystems with awareness of ripple effects.
Ideal for students, practitioners, and managers who want a structured approach to organizational development, this book provides a clear framework you can apply to real-world change efforts. It helps you anticipate resistance, leverage multiple power sources, and evaluate progress with meaningful metrics.