Organizational Digital Transformation: An IT-Enabled Program Approach

Digital transformation is essential for modern enterprises striving to remain competitive in today’s fast-evolving markets. Achieving transformation requires more than technology; it demands coordinated changes to business processes, models, and culture. Program management is the organizational backbone that successfully drives digital transformation by integrating multiple initiatives under one cohesive strategy.

Through a structured examination of the program management lifecycle phases, Organizational Digital Transformation provides practical tools, methodologies, and actionable steps. Key tools and processes, such as program vision statements, blueprints, and benefits realization management, are explored in depth. Insights are brought to life through a detailed case example illustrating how to apply program management concepts effectively in practice.

James J. Jiang (JJ) is a Distinguished Professor at National Taiwan University (NTU). Prior to joining NTU in 2014, he was a chaired professor in the U.S. and Australia for 2 decades. He is a pioneer and leading scholar in IT project and program management and a Fellow of the Association for Information Systems.

Gary Klein is Professor Emeritus of Information Systems at the University of Colorado Colorado Springs. A seasoned consultant and educator, he published over 200 articles on project and program management, served as Co-Editor-in-Chief of Project Management Journal, and is an elected Fellow of the Decision Science Institute.

Judy Y. H. Huang is a PhD candidate at National Taiwan University, specializing in IT program governance. In addition to academic articles, she has co-authored two books on IT Program Management and Mixed-Method Research Methodology.