The information in Organizational Performance in a Nutshell provides a comprehensive framework for understanding questions like why does one organization thrive while another struggles for survival even though both are operating in the same industry, or how can some of the largest global organizations such as GM, Ford, Chrysler, Home Depot, Sears, Kmart, Airbus, Citigroup, Gateway, and Dell perform so poorly after being such colossal leaders in their industry? A new way of thinking about organizational effectiveness will emerge from the information contained in this book. In sum, organizational performance in a nutshell will be revealed.

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