The authors examine the natural history of performance indicators across various government departments and public agencies, and some private businesses. Case studies include the NHS, DSS, the police and the courts, as well as a chain of supermarkets and a clearing bank. Num Pages: 216 pages. BIC Classification: 1DBK; JPH; JPQ; KJB. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 140. Weight in Grams: 294. . 1995. Paperback. . . . .

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Bibliographic Details

Title: How Organizations Measure Success
Publisher: Taylor & Francis Ltd
Publication Date: 1995
Language: English
ISBN 10: 041511912X
ISBN 13: 9780415119122
Binding: Soft cover
Condition: New

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Synopsis

Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses.

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Neil Carter, Patricia Day, Rudolf Klein

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