Inside, Outside, and Online: Building Your Library Community

Inside, Outside, and Online provides practical advice and inspiration for building community with your library. Based on a scan of the community and technology environments that libraries operate within, related literature, and the practical experiences of hundreds of library staff actively building communities through their work, the book provides much-needed insights into the essential elements of community building through Identifying user needs and designing services to meet those needs Engaging communities with service selection, creation, and iteration Utilizing practical new technologiesWhatever your role, and whatever size or type of library, the principles outlined here can support anyone working to build a strong community of engaged, interested, and satisfied library users.

Chrystie Hill is a librarian, writer, and community builder. After a short stint at the Seattle Public Library, she started It Girl Consulting, a small venture that helps libraries use online tools to build communities online. In 2003 Chrystie joined WebJunction where she serves as their director of community services. Chrystie is a frequent presenter at library meetings and conferences, and her articles have appeared in JASIST, Library Journal, and RUSQ. In 2007, Chrystie was nominated as a Library Journal "Mover and Shaker". Chrystie s undergraduate degree is in biology and psychology, she holds an M.A. from Sarah Lawrence College, and her MLIS is from the University of Washington, Seattle, where she lives with her desk and a laptop.