PERFORMANCE MANAGEMENT SYSTEMS : A GLOBAL PERSPECTIVE

Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers and line managers need systems that can be applied to a range of cultural values.

This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of rater motivation, rater-ratee relationships and merit pay, and outlines a model for a global appraisal process. This model is then screened through a range of countries, including Germany, Japan, the US, Turkey, China, India and Mexico. Using case studies and discussion questions, and written by local experts, this text outlines the tools needed to understand and ‘measure’ performance in a range of socio-economic and cultural contexts.

It is essential reading for students and practitioners alike working in human resources, international business and international management.

Arup Varma is Distinguished University Research Professor and the Frank W. Considine Chair in Applied Ethics at the Quinlan School of Business, Loyola University Chicago. His research interests include performance appraisal, expatriate issues and human resource management issues in India.

Pawan S. Budhwar is the 50th Anniversary Professor of International HRM, Head of Aston Business School, and Associate Pro-Vice Chancellor International (India) at Aston University, UK. He is also Co-Editor-in-Chief of Human Resource Management Journal.

Angelo S. DeNisi is the Cohen Chair in Business at Tulane University, US. His primary research interests are performance appraisals, performance management and the interactions between expatriates and host country nationals.