A concise introduction to the field of operations management that presents a state-of-the-art view of the primary activities of the operations function in organizations. Presents discussions and examples for both manufacturing and services. Paper.

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Key Benefit: This book is designed as a brief, non-technical introduction to operations management. Key Topics: Most mathematical techniques are covered in the chapter supplements. Also, covers decision making tools (decision trees), linear programming, transportation modeling, learning curves, waiting line models, and simulation. Market: For those interested in production and operations management.

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