Pebbles in My Shoe: Three Steps to Breaking through Interpersonal Conflict

Do you need a breakthrough? Do you have a difficult person in your professional or personal life? Is there a conversation you know you should have but don’t want to risk damaging the relationship? Would you like to move past the pain into a more productive relationship? Relational hurts are like pebbles in our shoes. Strained relationships, failed conversations and unresolved conflicts drain our energy and sabotage our success. Business coach Linda Outka has been effectively resolving conflict for more than 20 years. Through real-life stories and practical principles, Linda reveals her proven model of conflict resolution. As you read you will discover how to • Break through conflict using three clear steps • Understand conflict landmines and how to avoid them • Prepare for an effective conflict resolution conversation • Learn principles that keep defenses low throughout the conversation • Develop a more fulfilling relationship as a result of a conflict resolution conversation

Linda Outka is a certified coach, speaker and trainer. She is the founder of Breakthrough Solutions, Inc. which creates space where people feel safe to be real and discover new insights that open doors to their potential. Linda is also a founding partner on the John Maxwell Team of coaches, speakers and trainers. Linda has a Bachelor of Arts in Communication from the University of Northwestern in St. Paul, Minnesota, and a Master of Arts in Human Resource Leadership from Azusa Pacific University in Azusa, California. She also has a number of certifications in team building and coaching instruments. Connect at LindaOutka.com.