Synopsis
The latest statistics suggest doom and gloom in the world of change and innovation. Meanwhile, workplace culture appears to be taking a hit, too. Gallup reports that 70% of all change initiatives fail and almost 70% of the US workforce is disengaged. In his debut book, People Before Things, Chris Laping argues that there’s a connection between the two. And in a sharp departure from everyday thinking, he suggests that change isn’t an end-user (or team member) problem … it’s a leadership opportunity.
People Before Things offers a journal of stories and personal experiences that humanize the impact of organizational change and innovation. It also challenges that leaders control seven conditions that most influence success, and provides a practical guide to enabling and activating those conditions. While People Before Things isn’t a one-size-fits-all approach, it offers specific and concrete advice that readers can instantly apply in their everyday work--advice that will simultaneously impact the success of change and innovation and team member engagement.
As a backdrop to the book, Chris Laping offers a deeply personal and authentic reflection of lessons learned throughout his life and career. His rollercoaster storytelling engages readers with humorous tales and universal appeal, all while focusing on the people-related groundwork that’s needed to be successful with change and innovation.
People Before Things is a reminder that if you want your customers to love you, it starts with your team members loving you first … and how you treat your team members when something big changes will determine if they will love you. Intended for any executive, middle manager, or grassroots influencer, this is a message for all levels of leadership. People Before Things helps leaders become CHANGE leaders.
About the Author
Chris Laping brings more than 25 years of information technology and business transformation experience to his newly written book on change leadership, People Before Things. Chris enjoyed 14 years as a Chief Information Officer across three different brands and the work of his teams has been spotlighted in the Wall Street Journal, Forbes, Fast Company, and CIO Magazine among others. His book explores the connection of the human experience to the outcomes of change and transformation initiatives and the role leaders play to pave success. Most recently, Chris was the Senior Vice President, Business Transformation and Chief Information Officer at Red Robin Gourmet Burgers, where he was part of a management team that completed a successful turnaround of an $8 stock to $89. Chris has received several awards for his work in the IT industry including being named as a ComputerWorld Premier 100 IT Leader. He has also received three InfoWorld 100 awards, InformationWeek's Social Business Technology Leader award and The Economist's Top 5 Social Business Leader. The work of his teams has been spotlighted in three books: The Engaged Leader, Mobile Mind Shift, and Implementing World Class IT. Chris is originally from Jacksonville, FL. He received a Bachelor of Science in Management Information Systems at Florida State University and his Master of Business Administration at the University of Florida.
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