Bob's father was on a team at Ford Motor Company that purchased the steel needed to build cars. They had to figure out how much of what quality of steel at what price had to be where and when and how much. He was a nut on efficiency to the degree of throwing off his seat belt blocks from our house and enduring the buzz just so it took less time to exit the car once we arrived home.
With people, he's the same kind of nut. Bob wants people interactions to be clean, easy, effective and satisfying.
Bob Brown is the author of twenty books, including The People Side of Lean Thinking and The HST Model for Change. He has been a performance improvement consultant for forty-five years and has spoken to and helped thousands of people in the United States, Great Britain and Australia. He has a BA in psychology from the University of Michigan, a PHD in psychology from the United States International University and is the president of Collective Wisdom, Inc.
He lives with his wife and a few animals, wild and domestic, near Seattle.