LEADERS STRUGGLE WITH WHAT TO CHANGE, HOW TO CHANGE, AND WHEN TO CHANGE. ADD WHO TO CHANGE AND YOU’RE IN MUD UP TO YOUR NOSE.

The goal of The People Side of Lean Thinking is to enable every leader to improve how the work gets done and to develop people at the same time. Lean Thinking is the focus, but the tools and ideas will work well in any environment.
In The People Side of Lean Thinking you will learn how to:

Prepare your people for change
Show them respect during change
Support their growth after change
Enable them to become effective change agents
Avoid critical pitfalls of Lean Thinking

If you currently use Lean Thinking, The People Side will significantly enhance your people and process outcomes. If you are not using Lean Thinking, this is a practical introduction. In either event, this book will improve your organization, beginning with your people.

If you want to support your employees and improve your leadership, this is the place to start. Many chapters end with comprehensive to-do checklists. Everything you need is in a concise, tight package.

Author Robert Brown has written seven business books, has a doctorate in psychology, is a certified Lean leader, and has almost fifty years of experience as a human factors business consultant.

About the Author

Bob's father was on a team at Ford Motor Company that purchased the steel needed to build cars. They had to figure out how much of what quality of steel at what price had to be where and when and how much. He was a nut on efficiency to the degree of throwing off his seat belt blocks from our house and enduring the buzz just so it took less time to exit the car once we arrived home.

With people, he's the same kind of nut. Bob wants people interactions to be clean, easy, effective and satisfying.

Bob Brown is the author of twenty books, including The People Side of Lean Thinking and The HST Model for Change. He has been a performance improvement consultant for forty-five years and has spoken to and helped thousands of people in the United States, Great Britain and Australia. He has a BA in psychology from the University of Michigan, a PHD in psychology from the United States International University and is the president of Collective Wisdom, Inc.

He lives with his wife and a few animals, wild and domestic, near Seattle.

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