People Skills Handbook: Action Tips for Improving Your Emotional Intelligence

Improve your People Skills and improve your life

• Take your career to the next level by managing conflict, influencing others and collaborating more effectively
• Build stronger relationships at home and at work by increasing your self-confidence, balancing independence with interdependence and understanding yourself and others better
• Simplify getting things done through and with others by discovering how you can make the magic of patience, listening and compassion work for you

These are among the 54 Emotional Intelligence Competencies introduced in this handbook. All competencies will contribute to your success in relationships, maximize your well-being, and increase your effectiveness at work.

For each Competency in Emotional Intelligence you will find:

• A concise Definition that focuses you on your target behavior
• Behavioral Descriptions at three levels that allow you to assess yourself: Talented, Skilled and Unskilled
• A Big Picture View that provides deeper understanding of each competency
• Barriers to Effectiveness that enable you to see what might get in your way
• Action Tips, the heart of the book, proven practical steps you can take now to improve your people skills today
• Work and non-work experiences that offer the most Powerful Learning Opportunities
• Resources of all types for your ongoing learning pleasure (books, classes, websites)

Leverage proven action tips with strategies for effective learning and goal setting, all offered here, to make the changes you want in the life you have.