With this complete guide to dealing with problems that surface within the project team, you'll learn how to apply new, tangible skills for managing people problems, help team members improve interpersonal communications, foster the dynamics and behaviors that make a successful team, apply a process for conflict resolution, motivate team members who have different personal styles, deal with the team member with a performance problem, handle a critical incident that strikes the project team, and boost productivity with swift, skillful handling of employee problems. It will save time and expedite solutions with a single source for finding the answers you need.

About the Author

Steven Flannes, Ph.D., is a management consultant with 18 years of experience in helping managers increase their effectiveness in the "people" areas of managing. He is among the select few to be chosen by the Center for Executive Options (CEO) to join CEO's new executive coaching practice, which provides business-focused career coaching services to senior executives internationally. Dr. Flannes has presented papers at state, national, and international conferences addressing a variety of management issues. Ginger Levin, D.P.A., is a senior consultant in project management with more than 25 years of experience. Her specialty areas include project management maturity assessments, development of training programs in project management, program evaluation and auditing, and organization development. Dr. Levin received her doctorate in public administration and information systems technology from The George Washington University, where she received the outstanding dissertation award for her research on large organizations.

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