How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

Mike Leibling

ISBN 10: 0749454598 / ISBN 13: 9780749454593

Published by Kogan Page Ltd, 2009

About this Item

2009. Second Edition. Paperback. A guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. It includes tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. Num Pages: 224 pages, black & white illustrations. BIC Classification: VSP. Category: (G) General (US: Trade). Dimension: 214 x 139 x 18. Weight in Grams: 288. . . . . . Books ship from the US and Ireland.

Seller Inventory # V9780749454593

Bibliographic Details

• Title: How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them
• Publisher: Kogan Page Ltd
• Publication Date: 2009
• Language: English
• ISBN 10: 0749454598
• ISBN 13: 9780749454593
• Binding: Soft cover
• Edition: 2nd Edition
• Condition: New

About this title

Synopsis

This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.

Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.

About the Author

Mike Leibling is a strategist - for organisations and individuals - who coaches, mentors and writes. In 1995 he founded Strategy Strategy™ which aims to help people and organisations to move on in difficult situations, or preferably avoid them in the first place. Prior to this he was at Saatchi & Saatchi, ultimately as International Strategic Planning Director. Learn more from his website www.StrategyStrategy.com.