Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results
Robinson, Dana Gaines; Robinson, James C.; Phillips, Jack J.; Phillips, Patricia Pulliam
Language: English
Published by Berrett-Koehler Publishers, 2015
- Softcover
- Used

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Seller Inventory # HSV.1626562296.G
- Title
- Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results
- Author
- Robinson, Dana Gaines; Robinson, James C.; Phillips, Jack J.; Phillips, Patricia Pulliam
- Publisher
- Berrett-Koehler Publishers
- Publication year
- 2015
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1626562296
- ISBN 13
- 9781626562295
NEW EDITION, REVISED AND UPDATED
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented.
This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement.
This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.
“This book offers leaders and practitioners the evidence-based approach that will drive lasting strategic impact in our organizations. It’s the most exciting business book of the decade!” —Jean Larkin, EdD, Vice President, Talent Management, Tyco
"Synopsis" may belong to another edition of this title.
About the Author
James C. Robinson is the former chairman of Partners in Change, Inc.. Along with Dana Gaines Robinson he are the authors of multiple books, including Strategic Business Partner.
Jack J. Phillips is chairman of the ROI Institute. Along with Patricia Pulliam Phillips he is the author of numerous books, including Show Me the Money.
Patricia Pulliam Phillips is president and CEO of the ROI Institute. Along with Jack J. Phillips she is the author of numerous books, including Show Me the Money.
Dick Handshaw is chairman of Handshaw, Inc., and the author of Training That Delivers Results.
"About the title" may belong to another edition of this title.
tLighthouse Books
Onekama, MI, U.S.A.
AbeBooks seller since November 21, 2023
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