Performance Management: A Pocket Guide for Employee Development

Organizations realize that their most important asset in achieving success is their people. Performance Management is a pocket guide for attracting, developing, and retaining talented employees. New features include: - Newly added chapter on developing a performance plan that gains employee's commitment - Many new real-world performance management examples from government, manufacturing, service, and health care - Detailed steps for applying each phase of performance management - Additional competency model specifically for leaders in a Lean organization - This guide provides supervisors, work groups, and human resource professionals with easy-to-use processes and forms for planning, appraising, and recognizing performance. Learn how to effectively set measurable goals, build competencies, coach and mentor, conduct performance appraisals and recognize accomplishments. Features: - Setting clear performance expectations - Creating competency m

James Rollo is the president of Competitive Advantage Consultants, Inc. He has more than 30 years of Organization Development experience, including 10 years of internal consulting with Cummins Engine Company. James specializes in the design and implementation of organization restructuring, performance management, management development, and strategic planning. He has been consultant to numerous manufacturing, healthcare, government, and service organizations. His clients include SONY Corporation of America, Health First Medical Center, NASA, Boeing, Honeywell, Sarasota County Government, AT&T, and Welbro Constructors. He has contributed to the development of case studies at Harvard and Cornell Universities and is the author of Techniques of Successful Self-Directed Work Teams.

GOAL/QPC

Since 1995 GOAL/QPC has been a leader in the world of Quality Management. GOAL/QPC's concisely written pocket guides, known as Memory Joggers, enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 12M copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or for use in a training environment. Made popular with our trademark format of "What is it, What does it do, How do I do it?" , published in a pocket sized spiral binding, users can quickly find and acquire knowledge and insight from the leading edge book content.