Performance Measurement in Non-Profit Organizations (Routledge Focus on Business and Management)

Gazzola, Patrizia; Amelio, Stefano

ISBN 10: 1032395907 / ISBN 13: 9781032395906

Published by Routledge, 2024

About this Item

PRINT ON DEMAND pages cm.

Seller Inventory # 18397663143

Bibliographic Details

• Title: Performance Measurement in Non-Profit Organizations (Routledge Focus on Business and Management)
• Publisher: Routledge
• Publication Date: 2024
• Language: English
• ISBN 10: 1032395907
• ISBN 13: 9781032395906
• Binding: Soft cover
• Condition: New

About this title

Synopsis

Performance Measurement in Non-Profit Organizations: The Road to Integrated Reporting addresses the issue of performance measurement in nonprofit companies with the aim of defining a system of useful measures to understand, manage, and improve the performance of such companies by employing systems theory to examine their conditions of existence and manifestations of life. From the proposed company model follows that the system of performance measures should make it possible to keep under control both the productive transformation, with the physical-technical efficiency indicators, and the economic transformation, with the economic efficiency indicators, and the financial transformation with the financial efficiency indicators, and finally the managerial transformation with the effectiveness indicators, taking into account the degree of satisfaction of the expectations of the main categories of company stakeholders.

Readers will understand that economic analysis alone is not sufficient to assess the performance of such organizations, but it is necessary to unite it with the analysis of sustainability dimensions. It would therefore be appropriate to draw up an integrated report that combines the economic and financial dimensions with the pillars of sustainability, as in the case of companies in the second sector. There is a gap in the literature in this area that this book aims to fill, making it a valuable resource to researchers, academics, and advanced students interested in performance evaluation of NPOs.

About the Author

Patrizia Gazzola is an Associate Professor in the Department of Economics at the University of Insubria (VA), Italy.

Stefano Amelio is an Assistant Professor in the Department of Economics at the University of Insubria (VA), Italy.