The Performance Prism: The Scorecard for Measuring and Managing Business Success: The Scorecard for Measuring and Managing Stakeholder Relationships (Financial Times Series) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .

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Bibliographic Details

Title: The Performance Prism: The Scorecard for Measuring and Managing Business Success: The Scorecard for Measuring and Managing Stakeholder Relationships (Financial Times Series)
Publisher: Financial Times/ Prentice Hall
Publication Date: 2002
Language: English
ISBN 10: 0273653342
ISBN 13: 9780273653349
Binding: Hardcover
Condition: Very Good

About this title

Synopsis

Introduces a powerful, practical 'scorecard' framework for measuring important relationships: with customers, investors, employees, suppliers, alliances, regulators, and communities.

About the Author

Andy Neely is Director of the Centre for Business Performance at Cranfield School of Management, Professor of Operations Strategy and Performance and Managing Partner of The Performance Practice. Prior to joining Cranfield Andy held a lecturing position at Cambridge University, where he was a Fellow of Churchill College. He has been researching and teaching in the field of business performance measurement and management since the late 1980s and also co-ordinates the PMA, an international network for those interested in thesubject.

Andy has authored over 100 books and articles, including "Measuring Business Performance," published by the Economist. He is widely recognized as one of the world's leading authorities on performance measurement and brings a wealth of practical experience to his teaching and research, derived from his experiences as a consultant to numerous global organizations.

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