The Performance Prism: The Scorecard for Measuring and Managing Business Success

Andrew Neely

ISBN 10: 0273653342 / ISBN 13: 9780273653349

Published by Financial Times Management, 2002

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Bibliographic Details

• Title: The Performance Prism: The Scorecard for Measuring and Managing Business Success
• Publisher: Financial Times Management
• Publication Date: 2002
• Language: English
• ISBN 10: 0273653342
• ISBN 13: 9780273653349
• Binding: Hardcover
• Condition: new

About this title

Synopsis

Introduces a powerful, practical 'scorecard' framework for measuring important relationships: with customers, investors, employees, suppliers, alliances, regulators, and communities.

About the Author

Andy Neely is Director of the Centre for Business Performance at Cranfield School of Management, Professor of Operations Strategy and Performance and Managing Partner of The Performance Practice. Prior to joining Cranfield Andy held a lecturing position at Cambridge University, where he was a Fellow of Churchill College. He has been researching and teaching in the field of business performance measurement and management since the late 1980s and also co-ordinates the PMA, an international network for those interested in thesubject.

Andy has authored over 100 books and articles, including "Measuring Business Performance," published by the Economist. He is widely recognized as one of the world's leading authorities on performance measurement and brings a wealth of practical experience to his teaching and research, derived from his experiences as a consultant to numerous global organizations.