The Performance Prism: The Scorecard for Measuring and Managing Business Success (Financial Times Series)

Neely, Prof Andy

ISBN 10: 0273653342 / ISBN 13: 9780273653349

Published by Financial Times/ Prentice Hall, 2002

Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbs6191769107

Synopsis:

Introduces a powerful, practical 'scorecard' framework for measuring important relationships: with customers, investors, employees, suppliers, alliances, regulators, and communities.

About the Author:

Andy Neely is Director of the Centre for Business Performance at Cranfield School of Management, Professor of Operations Strategy and Performance and Managing Partner of The Performance Practice. Prior to joining Cranfield Andy held a lecturing position at Cambridge University, where he was a Fellow of Churchill College. He has been researching and teaching in the field of business performance measurement and management since the late 1980s and also co-ordinates the PMA, an international network for those interested in thesubject.

Andy has authored over 100 books and articles, including "Measuring Business Performance," published by the Economist. He is widely recognized as one of the world's leading authorities on performance measurement and brings a wealth of practical experience to his teaching and research, derived from his experiences as a consultant to numerous global organizations.

Bibliographic Details

Title: The Performance Prism: The Scorecard for ...
Publisher: Financial Times/ Prentice Hall
Publication Date: 2002
Binding: Hardcover
Condition: Very Good