Performance Puzzles. and how to put them together

This new management volume provides clear insights into how to bridge "Performance Gaps." Performance management, Doss says, sets varying and demanding parameters. So predicting and appraising performance puzzles the best of us.

Improving performance demands understanding a broad scope of human issues - from better knowing self to what motivates people. A variety of performance puzzles must be solved time and again. In this volume, Doss identifies and then pieces together the performance puzzles.

The Paradigms Puzzle examines the wide scope of standards within which performance must be accomplished.

The Expectations Puzzle explores the shifting standards against which performance is judged.

The Theory P Puzzle probes the performance effects of human knowledge versus human behavior.

The Preparation Puzzle raises many questions about widely-used fundamentals affecting performance.

The Placement Puzzle causes even the most progressive executives to reconsider human behavior's impact on performance.

The Role Model Puzzle examines how many are led or misled in seeking improvement through emulation of others.

The Job Modeling Puzzle sets up the "fit" between requirements of the job and the qualities of the person.

Puzzle Pilots show better ways to avoid performance problems and thereby improve performance.

The Motivation Puzzles probe motivation factors that contribute to or detract from high achievement - and why.

The Judgment Puzzle reviews the discontent of performance appraisal to improve its important role in management.

The Culture Puzzle copes with the invisible power or organization culture and how to manage it as a source of performance improvement.

Putting Together Puzzles shows how not to lose your way in seeking performance improvement.

Real Estate Executive Lewis A. Brown says: "Performance Puzzles is really informative and interesting. It should be required reading MBA students. More important, its ideas should be implemented in our corporate world. The word will spread once it is read."