Performing End-to-end Root Cause Analysis Using SAP Solution Manager

Within the pages of this one-of-a-kind guidebook, the architects of SAP Solution Manager walk you through the complete set of tools SAP provides for problem analysis. Each type of available analysis tools is described in detail, focusing on the available End-to-End tools and technology tools that are not solution-specific. Then, each individual tool is described separately with a brief case study, as well as architecture details and best practices for usage. By showing you all of the most important screens and monitors, providing hints for data interpretation, and describing the integration issues, this SAP PRESS Essentials guide provides you with everything needed to fully analyze your SAP system landscape.

Michael Klöffer joined SAP in 2004, working in the Strategic Research and Development organization on IT Service & Application Management. Currently Michael works in the Global Technology Center of Expertise in Active Global Support on the rollout of End-to-End Solution Operations with focus on End-to-End Diagnostics capabilities and procedures. Before joining SAP Michael worked at other IT companies in development support for 5 years.