Pervasive Information Architecture: Designing Cross-Channel User Experiences

Pervasive Information Architecture explains the ‘why’ and ‘how’ of pervasive information architecture (IA) through detailed examples and real-world stories. It offers insights about trade-offs that can be made and techniques for even the most unique design challenges. The book will help readers master agile information structures while meeting their unique needs on such devices as smart phones, GPS systems, and tablets.

The book provides examples showing how to: model and shape information to adapt itself to users’ needs, goals, and seeking strategies; reduce disorientation and increase legibility and way-finding in digital and physical spaces; and alleviate the frustration associated with choosing from an ever-growing set of information, services, and goods. It also describes relevant connections between pieces of information, services and goods to help users achieve their goals.

This book will be of value to practitioners, researchers, academics, andstudents in user experience design, usability, information architecture, interaction design, HCI, web interaction/interface designer, mobile application design/development, and information design. Architects and industrial designers moving into the digital realm will also find this book helpful.

• Master agile information structures while meeting the unique user needs on such devices as smart phones, GPS systems, and tablets
• Find out the ‘why’ and ‘how’ of pervasive information architecture (IA) through detailed examples and real-world stories
• Learn about trade-offs that can be made and techniques for even the most unique design challenges

Andrea is an information architect with FatDUX, a UX firm with headquarters in Copenhagen, and a researcher at the University of Borås, Sweden.

An ICT professional since 1989 and a practising information architect since 1999, Andrea holds a PhD in Legal Informatics and a MA in Architecture and Industrial Design, and he is currently President of the Information Architecture Institute.

He pretends to play the piano, reads far too many books, chairs the Italian IA Summit, and co-founded the Journal of Information Architecture.

Luca is a freelance information architect. One of Italy’s pioneer, he has been a speaker at several international conferences - including EuroIA, the IA Summit, and HCI International.

Luca is the co-author of the book Organizing Knowledge: From Libraries to Information Architecture for the Web (Tecniche Nuove, 2006) and the author of Information Architecture: From Everyday things to the Web (Apogeo, 2007).

He is a member of the EuroIA Organizing Committee, sits on the Italian IA Summit Board, and is and editor for the Journal of Information Architecture.