Our Pets' Story Book

We will despatch the book(s)to the purchaser after receipt of payment. We accept payment by visa/mastercard, paypal, plus Sterling in Currency is also accepted at your own risk. If insurance is required the customer must specify, and if it is available to the country specified, the customer is responsible for the additional payment. We cannot be held responsible for books that go astray in the post, although every effort will be made on our part to try and locate any missing items. All packages are sent with a receipted proof of posting and a returns address. If book not found acceptable re description given,
please make contact within 7 days and book may be returned for a full refund.If
any parts of a book are found to be missing and this is not specified on the
description, this is unintentional and has slipped the net. Obviously, a full
refund would be given in these circumstances.

Orders usually shipped within 2 business days by Royal Mail. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we will have mentioned in our listing description that additional postage may be required. You will be quoted the extra postage costs by email and you will have the opportunity to accept or decline these charges.