Pocket Guide for Hospitality Managers

A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry.

The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for
careers within the hospitality industry.With a ‘how to do’ agenda, the authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts.

Written in a non-academic style, this book will be a valuable resource for students and early career managers working in the hospitality sector.

Conrad Lashley is Research Fellow at the Academy of International Hospitality Research at the NHL Stenden University of Applied Sciences, Netherlands.

Michael N. Chibili is Senior Lecturer at the NHL Stenden University of Applied Sciences, Netherlands.