Post-CrisisLeadership Format: Paperback

Given the many pressures facing leaders across higher education, the work of crisis leadership remains an imperative for leaders at all levels. Attention tends to center on strategies for engaging in leadership both prior to and during crisis, often leaving the post-crisis period as an afterthought. This book introduces a research-informed framework for this critical, and often neglected, phase of crisis leadership. With an underlying commitment to values-based, principle-oriented, and people-centered practices, this framework consists of five leadership practices that are recognized as especially critical in the aftermath of crisis: (a) encourage learning, (b) inspire growth, (c) stimulate meaning-making, (d) pursue reinvention, and (e) advance renewal. Communication serves a critical role in each of the various dimensions of post-crisis leadership, and it is a communication orientation that can help to inform the paradoxes, processes, and patterns that arise during these periods of immense tension and, at times, transcendence.
 

RALPH A. GIGLIOTTI is the assistant vice president for organizational leadership in the Office of the Executive Vice President for Academic Affairs at Rutgers University. He also holds part-time faculty appointments in the Department of Communication (School of Communication and Information), PhD Program in Higher Education (Graduate School of Education), Department of Family Medicine and Community Health (Robert Wood Johnson Medical School), and Rutgers Business School. He is the author of Crisis Leadership in Higher Education: Theory and Practice (2019).