Synopsis
Underneath It All is a book whose time has come. Today s executives have much higher expectations of assistants than in the past. Many executives want their assistants to learn, understand, and especially know the business. Administrative/executive assistants will need an entirely new set of skills such as a commitment to quality performance, cognitive thinking, and management of organizational goals. Joan Burge, author of this cutting-edge book, spotlights the true value that administrative professionals have in terms of their relationship with their principals, their organizations, and the companies for which they work. You ll read why it s essential to maintain your competitive advantage and how continual improvement makes it possible. You will explore key points with Joan that lead to success and you re likely to wonder who switched on the lights? Once you see what is underneath it all, you will become a more effective person in your personal life as well as in your business life. Burge truly speaks from experience when she shares her philosophies and her stories because she has been an executive assistant herself. As a corporate trainer, speaker, consultant, and the CEO of her own company, she brings a wealth of knowledge from both sides of the desk. Underneath it All presents new ideas and ambitious ways to approach the challenge of rising to the top in a field that is exciting and rewarding. This book is a valuable investment in your future.
About the Author
Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals. Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles, and nearly 1,000 blog posts for executive and administrative assistants. Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.” Joan Burge is an original; the foremost expert in the demanding field of management support. She put in the hard work and high investment required to earn the reputational excellence and uncompromising trust of leaders in business. She illuminates through her empowering teaching, building better work relationships between executives and their assistants. Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.
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