In the high-pressure and complex setting of health care, a new approach to teamwork is leading to healthier patients, happier staff and more efficient operations. Doctors are learning art appreciation to improve diagnostic skills. Hospitals are adopting airplane-style “black boxes” in operating rooms to reduce errors and create better teams. And lessons from the medical world are helping to build better teamwork outside hospitals. Through board games like Friday Night at the ER, Fortune 500 companies and other organizations are learning that running a busy emergency room provides valuable insight that can help anyone who is part of a team, or leads one, to be more effective.

Although a group is not a team, any group can become a team. Drawing on groundbreaking research, including how to leverage the science of team building, Brian Goldman offers teachable strategies and examples from around the world that can make us all work better together.

About the Author

DR. BRIAN GOLDMAN is an ER doctor and a bestselling author. His CBC Radio show and podcast, White Coat, Black Art, has been on the air for over a decade. A sought-after speaker, he is also the host of The Dose, a CBC podcast about personal health. Brian Goldman lives in Toronto with his family.

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