Title: Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)
Publisher: Career Pr Inc
Publication Date: 2005
Language: English
ISBN 10: 1564141071
ISBN 13: 9781564141071
Binding: Soft cover
Condition: New

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Synopsis

Introduces the concept of telephone image, and offers advice on answering calls, telemarketing, listening skills, telephone presentations, and closing techniques

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