Practical Apartment Management

This 4th edition incorporates new strategies and techniques while also covering the basics of apartment marketing, leasing, and management. Its reader-friendly text provides a hands-on, how-to guide for all apartment managers, whether they manage a single site or multiple properties. Investors who self manage their own apartment properties will also benefit from reading this book.

Learn how to:

* Hire and retain employees
* Set policies for efficient operations of the management office and on-site amenities
* Qualify prospective residents and develop up-to-date lease forms
* Establish effective policies for residents
* Maintain the property, both to attract new residents and to retain existing ones
* Target your marketing efforts, use advertising media to increase leasing traffic, and "sell" your apartment to new prospects
* Effectively set and raise rents and collect all rent due
* Upgrade and renovate apartment buildings to extend the useful life of the investment officials will benefil your residents and the community as a whole

In addition, this book provides straightforward advice on property insurance, budgeting and accounting, and record keeping. Use of technological innovations that expand the manager's toolkit (pagers, computer hardware and software, the Internet) is also covered along with a glossary and a comprehensive index.

Edward N. Kelley, CPM Emeritus, has been a forerunner in the apartment management industry for many years. He has had executive management responsibilities for billions of dollars of investment real estate, including more than 150,000 apartments and many millions of square feet of hotels, office space, and other commercial space. These properties are spread over 137 cities in 38 states. Ed Kelley was a pioneer in the management of the country's very first condominium developments. He has undertaken numerous rehab and restoration projects, including some with national monument status. His property management firm gained a wide reputation in the banking circles for its successes as a turn-around specialist. For more than 20 years, Ed Kelley was the primary real estate consultant to a major university. To this day, industry leaders seek his counsel on where the industry is headed, what the housing of tomorrow will be like, and how it will be marketed, priced, and operated.