Practical Applications of Self-Service Technologies Across Industries (Paperback). This item is unavailable.

Language: English

Published by IGI Global, Hershey, 2025

9798337346687

  • Softcover
  • New
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Seller: CitiRetail, Stevenage, United KingdomCitiRetail

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Paperback. Self-service technologies (SSTs) have practical applications across various industries, improving operational efficiency and customer satisfaction. In retail, self-checkout kiosks and mobile payment apps streamline the purchasing process, reducing waiting times and enhancing convenience. The hospitality industry utilizes SSTs through self-service check-in kiosks and digital concierge services. In healthcare, patients can use self-service portals to schedule appointments, access medical records, and complete pre-visit forms. In banking and finance, ATMs, mobile apps, and AI-powered chatbots offer access to essential services without the need for in-person assistance. These practical implementations demonstrate the versatility and importance of SSTs in modernizing service delivery across sectors. Practical Applications of Self-Service Technologies Across Industries explores self-service technology (SST) as a transformative force across industries. It examines practical applications of SST for improved customer service and business operations. This book covers topics such as smart technology, consumer behavior, and blockchain, and is a useful resource for business owners, computer engineers, academicians, researchers, and data scientists. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

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Title
Practical Applications of Self-Service Technologies Across Industries (Paperback)
Author
Balraj Verma
Publisher
IGI Global, Hershey
Publication year
2025
Condition
new
Binding
Paperback
Language
English
ISBN 13
9798337346687

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