This book was written to aid quality technicians and engineers. It is a compilation of 30 years of quality-related work experience and the result of frustration at the number of books necessary, at times, to provide statistical support. To that end, the intent of this book is to provide the quality professional working in virtually any industry a quick, convenient, and comprehensive guide to properly utilize statistics in an efficient and effective manner.This book will be a useful reference when preparing for and taking many of the ASQ quality certification examinations, including the Certified Quality Technician (CQT), Certified Six Sigma Green Belt (CSSGB), Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), and Certified Reliability Engineer (CRE).

About the Author

Mark Allen Durivage has worked as a practitioner, educator, and consultant. He received an A.A.S in Computer Aided Machining from Owens Community College, a B.A.S in Computer Aided Machining from Siena Heights University, and an M.S. in Quality Management from Eastern Michigan University. Additionally, Durivage served an apprenticeship and is a journeyman mold maker. He is an American Society for Quality (ASQ) Fellow and holds several ASQ certifications including; CRE, CQE, CQA, CHA, CBA, CPGP, and CSSBB. Durivage is an active member of the ASQ Toledo Section, the ASQ Reliability Division, and the ASQ Food, Drug, & Cosmetic Division, holding several Section and Division leadership positions. Durivage and his family currently reside in Lambertville, Michigan. He is the editor of The Certified Pharmaceutical GMP Professional Handbook (ASQ Quality Press, 2014).

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