A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services
Language: English
Published by Brown Walker Press, 2018
- Softcover
- Used
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Condition: Used - As new
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- Title
- A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services
- Author
- Law, Colin C
- Publisher
- Brown Walker Press
- Publication year
- 2018
- Condition
- As New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1627346937
- ISBN 13
- 9781627346931
A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry.
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GreatBookPrices
Columbia, MD, U.S.A.
AbeBooks seller since April 6, 2009
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