A Practical Guide to Working With Diversity: The Process, the Tools, the Resources

Here is a truly useful guide to creating the structure and processes that maximize the contribution of all people in an increasingly diverse workforce. It presents an integrated approach to diversity, based on the authors' extensive experience consulting and training in workplaces of all kinds. Grounded in observations of and encounters with both the majority and minority cultures of these workplaces, their work is rich in support...proven do's and don'ts...convenient, ready-to-use materials...and creative ideas designed to inspire as well as to instruct.
This book will guide you through all the steps of working with diversity, giving equal weight to human and philosophical concerns as well as organizational and procedural considerations.
At every stage, you'll see how other companies have handled (or mishandled) diversity efforts. And you'll find a rich array of tools and resources that will save you enormous amounts of time and money! These include a comprehensive sample diversity plan, a focus group guide, an interview guide for senior managers, a 144-question diversity assessment survey, outlines for training workshops, and three case studies (Hewlett-Packard, BDM International, Inc., and PRC).