This updated, third edition of "Practical Help for New Supervisors" addresses the basic supervisory skills all new library managers need to know. Written in a clear, concise format, this manual to successful leadership offers advice and updates on such unavoidable responsibilities as running meetings, interviewing applicants, performance appraisals, interpersonal communications and more. Experienced managers from a range of libraries - such as the Queens Borough Public Library and the Washington State University Library - also cover nonmonetary rewards for employees as well as topics new to this edition: managing workplace diversity, conflict resolution and multitasking.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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