Practical Performance Improvement: How to Be an Exceptional People Manager

Anyone who is responsible for the supervision and performance of a team in an organization will appreciate the practical management strategies outlined in this book. In a refreshing, humorous, and engaging approach, it aims to reduce the stress associated with the leadership of a team of people and improve the likelihood that things get done right, the first time. The author provides great insight and practical exercises on how to be an exceptional manager and team leader. In a step-by-step approach, this book will help you be better at coaching and developing team members, setting direction for your team, and enhancing performance and engagement. A must read for all first-time managers/team leaders who want to get the best out of their team.

As an author, facilitator, and presenter, Rod Matthews has spent the past 20 years working nationally and internationally to help individuals, groups, and organizations see things differently. Rod believes that an organization cannot grow beyond the level of its leadership and so works with leaders and leadership teams as they negotiate increasing amounts of complexity and challenge. Rod is a voracious reader of nonfiction and loves testing what he finds in books, articles, and websites in the real world. This has a tendency to make it difficult for Rod to get invited to dinner parties and barbecues. So now Rod balances this with a good dose of comic fiction, swimming, playing football (soccer . . . the real football), and spending time with his family and friends, who allow him to attend barbecues mostly out of a sense of community service. Frequently referred to as "the best trainer in Australia," Rod's courses are thought provoking, insightful, interactive, and life changing.