Practical Workflow for SAP: Effective Business Processes Using SAP's Webflow Engine

In addition to giving you in-depth knowledge of the standard features of the WebFlow Engine, this explains all of the new Internet-based possibilities. It also shows you how process management fits into your organization and helps you improve the speed, quality, and consistency of everyday business proceses.

You will learn how to deploy and extend SAP workflows, create your own, and make your project a success. Of particular interest is the use of new technologies such as XML messaging as well as the insight you gain into the use of workflows in mySAP.com (for example, mySAP SRM and mySAP CRM).

Additional tips and tricks, checklists, guidelines for administrators, custom programs, and debugging techniques make this book an indispensable reference for everyday use.

Highlights:

• Setting Up an SAP Workflow
• Agent Assignment
• Workflow Administration
• Creating a Workflow
• E-Process Interfaces
• Using Forms
• Custom Programs

Alan Rickayzen is the WebFlow Product Manager. He has been with SAP since 1992 and in data processing since 1988. In 1995 he joined the SAP Business Workflow group performing development work as well as consulting for various major US customers. During this time he amassed a good technical knowledge of the product before moving in 1998 to workflow product management. He is the principal liaison for the SAP workflow user groups through which he has a good insight into the project factors and WebFlow features that make a customer implementation a success. He writes regularly for SAP Insider and other journals. Alan Rickayzen graduated from Kings College, London with a BSc in physics.

Jocelyn Dart is a Senior Product Consultant specializing in Enterprise Buyer Professional (EBP) and Workflow. She has been involved with SAP products since 1990, and has been in data processing far longer than she wants to admit. In 1994, she joined SAP Australia as a help desk support consultant. Later she became an SAP instructor giving courses in ABAP, Internet Transaction Server, Workflow and EBP. Explaining and demonstrating workflow to students, and generally tinkering around, has given her a unique appreciation of the breadth and depth of the WebFlow Engine. She is currently in Professional Services, performing development work at and advising various major Australian and New Zealand customers. She is acknowledged as a regional expert in both Workflow and EBP development, and is frequently called upon to assist international consultants with EBP and Workflow issues. Jocelyn Dart has a B.App.Sc.(Computing Science) from the University of Technology, Sydney.

Dr. Carsten Brennecke has been involved in Workflow Management since 1995. In 1998 he joined SAP AG to work in workflow development. Carsten Brennecke is responsible for workflow documentation and he is directly involved in the planning and development of the WebFlow Engine. In addition, he takes an active role in the development WebFlow training and on occasion delivers training courses himself.

Markus Schneider has an MA in linguistics from Aachen Technical University. During this course he developed a new training and documentation concept for a local IT company. Markus Schneider joined SAP AG in 1998 to develop documentation and training material for SAP workflow. He is now in the WebFlow Engine development team and has a deep understanding of the underlying architecture.