Practicing Excellence: A Physician's Manual to Exceptional Health Care

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So much of a medical organization's success rides on the leadership, conduct, and performance of its physicians. How does a health care organization engage its physicians to lead by example? And how does a physician in the midst of 25 appointments, 30 phone messages, hospital rounds, and the details of managing a clinical practice do what needs to be done to foster satisfaction and loyalty among patients? Practicing Excellence eloquently answers these questions. Stephen C. Beeson, MD, has created a brilliant guide to implementing physician leadership and behaviors that will create a high-performance workplace built on collaboration, commitment, purpose, and making a difference in the lives of the patients it serves.

Dr. Stephen Beeson is a nationally recognized speaker who has provided tools and tactics for engaging and training physicians to medical groups and hospitals throughout the country. Dr. Beeson's physician training efforts have focused on providing tactical behaviors to physicians to improve patient care and drive organizational performance through physician engagement, leadership and performance improvement.<P>Stephen Beeson is a board-certified family medicine physician practicing with Sharp Rees-Stealy Medical Group. In 2002, Dr. Beeson was selected by Sharp HealthCare leadership to serve as the Physician Fire Starter for the Sharp Experience, an organizational commitment to service and operational excellence. Dr. Beeson's patient satisfaction ranks him in the 99th percentile nationwide, and the San Diego County Medical Society voted him as one of San Diego's Best Physicians in 2005, 2006, 2007 and 2008. Recently, Dr. Beeson was a recipient for the Center of Recognized Excellence Award for Individual Service Excellence, and Sharp HealthCare was the recipient of the prestigious Malcolm Baldrige Award for 2007 for organizational performance.