Pre-Shift (Paperback)

Paperback. Get ready to experience the world of fine dining like never before with this captivating book "Pre-Shift: Secrets to Restaurant Service." As a certified sommelier from Court of Master Sommeliers Americas at just 22 years old, Sandeep's journey from a humble dishwasher to a service director at a Michelin-starred restaurant in New York City is nothing short of extraordinary. In this book, Sandeep shares his expert insights and experiences, revealing the secrets of creating a welcoming atmosphere and perfecting the art of service. With Sandeep's unparalleled passion and expertise, this book is a must-read for anyone looking to excel in the hospitality industry or simply curious about the behind-the-scenes world of fine dining. Unlike any other book on the market, this masterpiece delves into the technicalities of service, sales, and handling guest complaints with real-life examples and line-by-line quotes that will leave a lasting impression on your guests. With 28 difficult restaurant scenarios and brilliant conversational examples, this book is the ultimate guide for anyone in the restaurant industry, whether you're a beginner, manager, owner or planning to open up your own restaurant. Sandeep's expert insights and unparalleled experience will equip you with the tools you need to create a memorable and exceptional dining experience for your guests. The book isn't just for hospitality professionals - it's for anyone in the service industry who wants to enhance their guest service skills. Packed with invaluable cues and techniques that can be applied to any business, this book is a must-read for anyone looking to deliver exceptional guest experiences. But it's not just about business - Sandeep's passion for the art of service, wine pairing, and hospitality makes this book a joy to read for anyone who wants to peek behind the scenes of the fine dining world. Whether you're a seasoned professional or simply curious about the world of service, "Pre-Shift: Secrets to Restaurant Service" offers tremendous value and fun for all. Order your copy today and unlock the secrets to exceptional service! This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…