Examining the development of public administration from the late 18th century to the present, this text offers a comparative history of public administration in Europe. It considers current problems and controversies in public administration, as well as exploring possible remedies.

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From Chapter 3 "The U.S. Constitution...says nothing about government personnel, but the new [Civil Service Act of 1883] added a profoundly important element and outlook that, as as Frederick C. Mosher points out, sought to establish the merit criteria in place of patronage politics as the basis for selecting and promoting government employees. Merit, along with depoliticization and political neutrality, became via the Civil Service Act of 1883 the dominant theory governing personnel selection. Today these merit criteria permeate our government, so that now professional, scientific, and technical experts control many functions within public agencies, claiming more specialized expertise and greater knowledge than that of elected politicians and the lay public.

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