The book presented a basic analysis of key aspects of department of posts in the stated region, as a key output of the study. The compilation of major assessments of the study was made after examining the different aspects of Indian postal services in the stated region. It provides us a comprehensive account of the characteristics of the study and the interpretation of results was made using the facts.Initial field screening was held using an open-ended schedule. It was held in Chandigarh Tricity, Delhi / Ambala, Dharamsala / Shimla, and Ludhiana / Amritsar regions. A perspective of the tourism hotspots in NW India along with the post offices in the locality was also covered. The role of Indian postal services amid COVID-19 in north India was also explored. Neighborhood state survey was notionally held in major localities of four neighboring states namely, Jammu and Kashmir, Rajasthan, Uttarakhand, and Uttar Pradesh.

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