Presenting Service: The Ultimate Guide for the Foodservice Professional
Lendal H. Kotschevar; Valentino Luciani
ISBN 10: 0471413178 ISBN 13: 9780471413172
Published by Wiley, 1996
Used
Paperback
From
ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since March 24, 2009
This specific item is no longer available.
About this Item
Description:
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.5. Seller Inventory # G0471413178I3N00
Synopsis:
Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional attitude are the ingredients needed to harvest those rewards. This comprehensive book educates servers, supervisors, and managers in the techniques and demeanor of professional service.
From the Back Cover: A detailed approach to providing service in restaurants and foodservice operations
Service starts when a customer walks into a restaurant and doesn't end until he or she walks out. Presenting Service, Second Edition, is an up-to-date, hands-on guide for managers that presents the essential skills and know-how to direct a foodservice staff through a successful, completely enjoyable dining experience.
Packed with checklists, objectives, key terms, and chapter summaries and reviews, this Second Edition features a new chapter on bar and beverage service that includes coverage of specialty coffees as well as insightful cocktail and wine service advice for better serving and recommending alcoholic and nonalcoholic beverages to guests. Other valuable features of this revised edition include:
- A new chapter on classic service styles, including the techniques of French, Russian, American, English, and Chinese dining
- A new chapter on table etiquette that contains a historical perspective as well as thorough coverage of etiquette rules concerning special foods and various cultures, such as European, Chinese, Indian, and Middle Eastern dining
- Customer Service and Foodservice Security boxes that identify tips and best practices for handling customer and security issues
- A new appendix covering the duties of service workers that explains the responsibilities of the frontline staff, including the host, server, bus person, and bar server
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Presenting Service: The Ultimate Guide for ...
Publisher: Wiley
Publication Date: 1996
Binding: Paperback
Condition: Good
Dust Jacket Condition: No Jacket
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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paperback. Condition: Very Good. Great used condition. A portion of your purchase of this book will be donated to non-profit organizations.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 10836351
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Presenting Service: The Ultimate Guide for the Foodservice Professional
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
Seller rating 4 out of 5 stars
paperback. Condition: Very Good. Great used condition. A portion of your purchase of this book will be donated to non-profit organizations.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 10836632
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Presenting Service : The Ultimate Guide for the Foodservice Professional
Published by
Wiley & Sons, Incorporated, John, 1996
ISBN 10: 0471413178
ISBN 13: 9780471413172
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 7714973-6
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Presenting Service : The Ultimate Guide for the Foodservice Professional
Published by
Wiley & Sons, Incorporated, John, 1996
ISBN 10: 0471413178
ISBN 13: 9780471413172
Used
Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 7609921-75
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Presenting Service : The Ultimate Guide for the Foodservice Professional
Published by
Wiley & Sons, Incorporated, John, 1996
ISBN 10: 0471413178
ISBN 13: 9780471413172
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 13080178-6
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Presenting Service: The Ultimate Guide for the Foodservice Professional
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.5. Seller Inventory # G0471413178I3N00
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Presenting Service: The Ultimate Guide for the Foodservice Professional
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
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Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471413178I3N00
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0471413178